Terms & Conditions
1. General Provisions
- Cleaning Equipment and Materials
Customers must provide cleaning materials and equipment such as vacuum cleaners, mops, detergents, etc.
- Completion of Tasks
Completion of tasks assigned within scheduled hours is not guaranteed. Factors affecting completion include:
a) Size of the house
b) Condition of the house
- Availability
Availability of cleaners is on a first-come, first-served basis. No reservations will be accepted prior to booking confirmation and payment.
- Removal of Furniture and Contents
Customers must remove or dismantle furniture and cabinet contents before the cleaner's arrival. Time spent on removal will not be deducted from the allocated time slot.
- Validity of Packages
Monthly packages refer to four sessions per month for the "Once A Week Package." All sessions must be completed within three months of service commencement. Unused sessions after three months will be forfeited.
Customers must provide cleaning materials and equipment such as vacuum cleaners, mops, detergents, etc.
Completion of tasks assigned within scheduled hours is not guaranteed. Factors affecting completion include:
a) Size of the house
b) Condition of the house
Availability of cleaners is on a first-come, first-served basis. No reservations will be accepted prior to booking confirmation and payment.
Customers must remove or dismantle furniture and cabinet contents before the cleaner's arrival. Time spent on removal will not be deducted from the allocated time slot.
Monthly packages refer to four sessions per month for the "Once A Week Package." All sessions must be completed within three months of service commencement. Unused sessions after three months will be forfeited.